Frequently Asked Questions

1. How long does shipping take?
We ship all orders within 48 hours. Delivery time typically ranges from 3–14 business days, depending on your location and warehouse dispatch center.

2. Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping fees and times will vary based on your shipping destination.

3. Can I return or exchange a product?
We offer a 30-day return policy for unopened and unused products. For full details, please refer to our [Return & Exchange Policy].

4. Are MAXHEALTHY products safe?
Absolutely. All products are manufactured in a GMP-certified facility and tested for purity, safety, and quality.

5. Are your supplements suitable for pregnant women or people with chronic diseases?
No. Our products are not recommended for pregnant women or individuals with severe heart conditions or acute illnesses. Please consult your doctor before use.

6. How do I take the supplements?
Each product comes with a clear instruction guide both inside the package and on the product page. Most formulas are taken 1 capsule, 3 times per day, unless stated otherwise.

7. How can I contact customer service?
You can email us at koutun906@gmail.com or message us directly via WhatsApp at +1 317 419 9688. We’re available 24/7.